‎ian_4 | SimpliSafe Support Home

‎ian_4 | SimpliSafe Support Home

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Does the iOS app allow you to control multiple sytsems?

Couldn't find this mentioned anywhere and it isn't obvious on the app. Can I purchase another system for a second home and control it by switching between systems on the iOS app? Thanks!

I

Perfect. Thanks!

Does the iOS app allow you to control multiple sytsems?

Couldn't find this mentioned anywhere and it isn't obvious on the app. Can I purchase another system for a second home and control it by switching between systems on the iOS app? Thanks!

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System Firmware 2.1 (March 2021)

Hi folks, We've got a major update rolling out to all customers soon. Lots of updates under the hood, including performance and security improvements. But there's quite a few noticeable new features as well! If you've never updated before, here's how: Make sure your system is connected to Wi

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Still not seeing the gear icon on my keypad and I haven't been updated yet....

Delay in Shipping

Hi, Excited by your reviews and the professional, no nonsense approach on your site I put an order in last week. The order process did warn of delays in shipping of certain items. I called today to check up on the expected delivery dates. The very helpful person who answered the phone apologi

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UPDATE: The day after I called SS the additional components shipped and I received them today! All's well that ends well.

Delay in Shipping

Hi, Excited by your reviews and the professional, no nonsense approach on your site I put an order in last week. The order process did warn of delays in shipping of certain items. I called today to check up on the expected delivery dates. The very helpful person who answered the phone apologi

I

I called them and pushed them for an ETA and was told "maybe a month". They gave me some free monitoring...they clearly don't have great insight into their supply chain for whatever reason.

Delay in Shipping

Hi, Excited by your reviews and the professional, no nonsense approach on your site I put an order in last week. The order process did warn of delays in shipping of certain items. I called today to check up on the expected delivery dates. The very helpful person who answered the phone apologi

I

Still waiting on my smokes, CO and water sensors since they were back ordered on 1/26. Will they ever arrive or is it time to return the rest of the system?!

Delay in Shipping

Hi, Excited by your reviews and the professional, no nonsense approach on your site I put an order in last week. The order process did warn of delays in shipping of certain items. I called today to check up on the expected delivery dates. The very helpful person who answered the phone apologi

I

Still waiting on my Smokes backordered on 1/26...getting a bit ridiculous at this point!

Delay in Shipping

Hi, Excited by your reviews and the professional, no nonsense approach on your site I put an order in last week. The order process did warn of delays in shipping of certain items. I called today to check up on the expected delivery dates. The very helpful person who answered the phone apologi

I

Same problem for my upgrade order - half the components are backordered...I won't install the system until I have the smoke detectors! Mine have been backordered since 1/26 and customer support still can't give me a date on when they will arrive...

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