2 Messages
live video blocked by text
When first opening up the live video feed for a couple of seconds, there is a block of overlay text that cover about 1/3 of the lower half of the video. That causes me to miss what is happening on the video because it takes several seconds to open up the app. Please put the text off the video or make it transparent.

captain11
6.8K Messages
2 months ago
This is not the usual process and you should call support to troubleshoot.
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SimpliSafe_Jordan
Community Admin
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216 Messages
2 months ago
Hey @Mrbrightside could you share a screenshot for us as well?
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Mrbrightside
2 Messages
2 months ago
Sure. Here it is.
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