Freezer Alarm

Could the sensor be altered to change the set points? Or simply designate this sensor as a freezer sensor and ignore the lower set point. Seems this could be done in soft/firmware.

Yes,   I have been asking for a freezer alarm for some time

Yes,  Please provide this interface

How can I turn off the temperature alarms? The thermometer in the freezer seems to work to low temperatures, so I can check them to see if they are staying at temperature.

The SS3 temperature sensor has both a high temperature alert and a low temperature alert.  I tried to use it as a freezer alarm and it was a problem, as my freezer occasionally dips below the lowest allowed set point, 0.  It does however, work very well when the upper setting is exceeded.  So although it does not seem practical to use as a freezer alarm (unless yours has a very stable temperature setting), it should work fine as a fridge alarm.  I didn't do anything to use it as a freezer alarm, but it was quite close to the base so any signal blocked by the freezer wall was not a factor.  You might need to add an external antenna if the location is far away from the base. 

What is the upper setting?

What is the upper temperature setting? 

Looks like it'll go as high as 127°F.

Right, the Temperature Sensor can trigger for both an upper threshold (max 127F) and lower threshold (min 0F).

The key challenge in using this sensor for a refrigerator (and indeed, this would be the case for any SimpliSafe sensor) is that the radio communication would have extreme trouble trying to pass through metal, let alone any other insulation layer in there. So it is not likely to work reliably.

Probably not, they can't even fix the performance mode.

@RLF​ Unfortunately, it seems like SimpliSafe is more interested in chasing the latest fad of "AI" than improving the core functioning of their system. They are still lacking geofencing, which is even advertised on their website on a page that is years old, yet there's absolutely no hint of the feature.

Altering the code to allow a temperature sensor to ignore the low threshold should be a matter of 15 minutes of coding and a few hours of verification, and yet here we are many years later and there's *nothing*.

If I'd know this all before getting a system, I would have probably done a lot more intensive research into competitors that actually do pay attention to their customers' feature requests and implement them, and gone with them.  As it is, when I have a spare moment I'll probably do that research and see if it's worth switching.

@stephen5ed05b​ - I wouldn't have a freezer on a GFCI.  A very low shock risk.  You cannot put smoke detectors on GFCI either.

I have a freeze sensor,  I don’t think it works because it always says th e temp is 70 degrees even when the house is at 50.

Then you have a faulty sensor. I have several in my house, garage and even 1 under my house in the crawlspace and they are all reasonably accurate for the spaces they're in. (I'm reading 60 degrees in my crawlspace as I type this and 71 upstairs.)  The one time I tested one in the refrigerator it also reflected an accurate temperature for the space though the housing of the refrigerator obviously drastically cut down on the range.

@weinstei​ When was the last time you refreshed your SimpliSafe mobile app? The Temperature Sensor shows a reading from the last time the app was refreshed, so you'll want to refresh your app by pulling down on the screen or by tapping the 🔄 icon to get the Temperature Sensor's latest reading. 

If your app has recently been refreshed and the Temperature Sensor is still showing an incorrect reading, then there may be an issue with your sensor as Worthing mentioned. I would then recommend reaching out to our Support team, as we may need to replace that sensor.

I agree you should add Temperature sensors for freezers to your line of products. You already have Temperature sensors, just change the range to be between -20F to +15F.