‎Do Not Disturb for Base Station Voice Prompts | SimpliSafe Support Home
 
Goose246's profile

Thursday, October 20th, 2022 1:40 AM

8

Do Not Disturb for Base Station Voice Prompts

I am getting really tired of getting a nuisance voice alert about a low battery in a sensor at midnight. It’s jarring to hear a voice in the middle of the night telling me about a low battery. The voice alerts really need a do not disturb feature for overnight

1 Message

1 year ago

voice prompt woke my entire family up at 3am last night when power went out. Couldn't get back to sleep. There needs to be a way to shut voice prompts off for non-emergency events that happen in the middle of the night. It is not an alarm.

3 Messages

1 year ago

Every now and then during the night, we jump from our bed when the base station announces battery low entry sensors. 

We would like to have an option to specify the time or range when we want these announcements to go out. Or maybe give an option to specify a "night mode time", in which these kind of non-urgent announcements will be silenced

Note: This comment was created from a merged conversation originally titled Night mode for non-urgent announcements

Community Admin

 • 

3.4K Messages

@glato​ Your feature request sounded similar to what was requested in this thread, so I moved it here. We have submitted this request to our dev team, and when we get any news from them we will give an update here.

1 Message

3 months ago

I would like to have an update on the progress of making this a feature. It seems important and easy enough to make happen and yet it's been over 2 years since the original post. I had a long conversation with tech support a few days ago and it was like talking in circles. I told them the issue and they kept saying there wasn't an issue. Yes, because I replaced the battery! They couldn't get off from that. I'm good with the low battery warning. I just want it to stop telling me in the middle of the night. How about having it just send a notification to the app or email? I don't feel like it needs to be a notification through the base at all.

Community Admin

 • 

1.1K Messages

@shansen1357 we have forwarded this feature suggestion to our devs for their consideration, but we do not have any news from them. If/when this feature is taken into development, we will update this thread.

5 Messages

Nuisance alerts are dangerous because they accustom us to ignore all alerts. I no longer recommend SimpliSafe because it treats low battery conditions as middle-of-the-night emergencies. The devs really need to create some basic solution to this problem soonest, even if some fancier solution has to wait longer.

8 Messages

glad I found this request. This is not only annoying, but as mentioned above, I now just ignore alerts that I hear. 

2 Messages

4 days ago

This is extremely annoying, just happened to me at 1am.  Removed the sensor so I could get back to sleep, leaving home vulnerable.  Please make this a high priority to fix. 

Welcome to the SimpliSafe Community’s Product Requests and Suggestions! By posting in this section, you agree that you have read and agree to our Suggestion Submission Terms, Terms of Use, Privacy Policy, including any and all related terms and policies therein.

New to the Community? Get started by reading our Welcome Post.