2 Messages
cameras (interior and exterior) wont update last image viewed till 12 hrs or later.
interior and exterior cameras wont update last image viewed on camera till 12 hrs or later, when for the past 18 months the images from cameras would update within seconds of looking at them
emily_s
Community Admin
•
3.4K Messages
2 months ago
@avilesjamesa77 Thanks for reporting! What happens if you remove the SimpliSafe mobile app from your device and then redownload it? Do the images update then?
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JR42
1 Message
14 days ago
My images will not refresh in the app. Furthermore the status reflected at times will say "not connected" even though it IS CONNECTED and VIEWABLE.
this has been happening for 5 months now. I simply do NOT have time to sit with support for hours while they reboot hardware, update software, and tell me to Uninstaller and install the damn app over and over.
FRUSTRATING
There MUST be a better system out there that is reliable.
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