‎Screen on key pad going to white | SimpliSafe Support Home
 
vermontcc's profile

Wednesday, January 10th, 2024 8:01 PM

Screen on key pad going to white

Key pad buttons and app access still works but with intermittent white screen and sometimes stays that way.  It appears that a reset by removing ONE battery for 60 sec along with a replacement of all 4 fixed the issue.  Note:  After the reset by removing ONE battery for 60 seconds the system then prompted that the keypad batteries were low.  I had received no notification before this so MAYBE when it starts getting low the white screen thing starts happening.  Feel free to add your experiences.

Community Admin

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3.4K Messages

11 months ago

@vermontcc This is a very interesting finding, thank you for sharing it with us in the Community!

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