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Friday, September 15th, 2023 11:04 PM

Green light flashing at times

Why does the base station flash a green light at times?

Community Admin

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3.4K Messages

1 year ago

Hi @gzabelleicloudcom, 

Do you have a Video Doorbell Pro? When its button is pressed, the Base Station will flash green for about 3-5 seconds.

1 Message

3 months ago

My base station normally shows a solid blue but it started blinking green about every 5 seconds. I noticed that one of my entry sensors was offline. I replaced the battery in the sensor, but that didn't fix the offline status. So I removed the sensor from the system and re-added it. That fixed the offline status and also stopped the blinking green light. I suspect the blinking green might indicate that a sensor is offline.

2 Messages

2 months ago

My base station flashes a green light and beeps every 12 seconds. I recall a similar problem but with a blue light when one of the sensors was not responding. This time however, the app shows all sensors responding. I cannot tell which sensor is causing the problem. I do not have a video doorbell. This is rather frustrating.

2 Messages

Actually I figured it out - the keypad had a battery that was low.

Go to the keypad and touch the screen and it tells you the battery is low. I don't know why the app cannot show the same information. I replaced the one bad battery with a good one and it is working with no beeping and no green light. I am all set.

1 Message

@pmcevoy12​ Thank you!  Yeah, I don't know either why the app. can't tell us this stuff

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