‎Cannot use motion sensors because of cat | SimpliSafe Support Home
 
jc5830's profile

Sunday, March 24th, 2024 4:41 PM

Cannot use motion sensors because of cat

I never set my Simplisafe to "away" mode because my motion sensors get triggered by my housecat, which is a regular sized tabby.  I mounted my sensors about 5ft off the ground but they still trigger when my cat walks around.  Are they defective?

Official Solution

Community Admin

 • 

3.4K Messages

8 months ago

Hello @jc5830, 

For homes that have cats and dogs under 30 pounds, we recommend placing the Motion Sensor 6-10 feet off the ground so they can't get near the sensor and set it off. With your sensor being about 5 feet off the ground, I would recommend moving it a little higher up to prevent your cat from triggering any false alarms.

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