1 Message
Third party camera?
I have two SS cameras and they will not stay connected. One of them is ‘decent’ and the other is practically useless. It’s also the one closest to the router that is useless. I had Wyze cams for about 4 years with no issues at all. Never a disconnect and good notifications. I switch to SS to tie them in with the alarm, and they’re complete junk. Please tell me there’s a way to get my Wyze cams integrated into my SS system?!
Accepted Solution
davey_d
Community Admin
•
5.7K Messages
8 months ago
Hi @dgrits ,
We're really sorry to hear that you've had so much trouble.
But to answer the question, unfortunately no. Our camera system is unique to SimpliSafe, so we can keep things tightly secured and integrated. So there's no way to integrate cameras from other companies.
If you want to give us more details about what you've been experiencing with that one camera, we can help with further troubleshooting here. Since it's probably not a range issue, we can look into other factors like interference and router security settings, etc. that might be getting in the way of the connection. We want to do everything we can to get your system back to 100%!
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