stevefortuna's profile

8 Messages

Thursday, September 25th, 2025

Indoor camera detecting motion even when camera behavior for off and home set to Off Motion Detection

Has anyone experienced as of 09/24/2025 that an indoor camera detecting motion even when camera behavior for off and home set to Off Motion Detection? I have toggled the settings on, saved, off, then saved.

Oldest First
Selected Oldest First

Community Admin

 • 

1.8K Messages

6 months ago

@stevefortuna What happens if your reset your camera back to factory settings and configure the camera to not detect motion in Home Mode again? Does the camera stop detecting motion?

 

For steps on resetting the camera, check out the How to Reset Your Smart Alarm Wireless Indoor Security Camera article in the Help Center.

8 Messages

6 months ago

The solution was to put the alarm in away mode, wait for about 5 minutes, put the alarm off mode, wait about 5 minutes and this failure was corrected. For some reason when I toggled from off, away, and off the indoor camera monition settings remained to away settings.

I'm having this issue with my outdoor camera. Online support was not helpful. I'll try your solution.