‎How do I get a QR c ode? | SimpliSafe Support Home
 
washdryandfold's profile

Sunday, March 17th, 2024 6:45 PM

How do I get a QR c ode?

Camera installed, but I have a steady yellow light and I keep repeating the same 3 steps over and over. The camera was previously installed, but I deleted it because it was having problems, and I cannot reinstall it. For one thing, it does not generate a QR code. I have pored over the steps for possible problems, but without a QR code, I can’t get this camera on the app. 

Official Solution

Community Admin

 • 

5.7K Messages

8 months ago

Hi @washdryandfold ,

The QR Code process applies to the Video Doorbell Pro and the SimpliCam Indoor Camera.

If you have a Smart Alarm Indoor Camera, or a Wireless Outdoor Camera, those use a totally different process. You can follow the instructions for the Smart Alarm camera here, and the Outdoor Cam here.

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