2 Messages
Doorbell ring triggers message about Panic Button Installation
Every time someone rings the doorbell on our SimpliSafe doorbell/camera, my phone starts talking and gives suggestions for how/where to install a panic button. Our panic buttons are both installed and the system says their status is OK. So, that message isn't useful.
Anyone know how to stop that message from playing whenever the doorbell is pressed? It's very confusing when it happens and I'm opening the door to talk to someone. Thanks.
Official Solution
simplisafe_admin
Community Admin
•
981 Messages
6 days ago
@chrismurray92 try deleting and then reinstalling the SimpliSafe app on your phone. If that does not resolve the issue, reset the Video Doorbell. You can find steps to reset the device in the How to Reset the Video Doorbell Pro article in the Help Center.
If neither of the above help resolve this, please let us know.
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