‎Camera alerts -- no way to disable them? | SimpliSafe Support Home
 
sparge's profile

Friday, July 14th, 2023 6:18 PM

Camera alerts -- no way to disable them?

I installed a wireless outdoor camera and it's working fine, but it's sending alerts all the time. I really don't want to be alerted unless the system is armed. I couldn't find a way to disable them. Am I missing something?

Accepted Solution

Community Admin

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3.4K Messages

1 year ago

@sparge 

The Outdoor Camera is designed to be on and active at all times, regardless of your system's armed state. We have submitted a request to our dev team to bind the camera's motion detection to the system's state so you will not receive any motion notifications when the system is off. Once we get any news, an update will be provided in this thread

In the meantime, we do have a Snooze Notifications feature to temporarily pause motion notifications for a set amount of time. You can learn more about this feature and how to enable it in this Help Center article.

1 Message

Any update on this? Motion detection should be settable for Home or Away.

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