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How to Find the Serial Number for Your SimpliSafe® Device or Camera

During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App: Open the SimpliSafe®

Help Center Article

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Product Support

What is the Constant Yellow Light on the Smoke Detector?

The Smoke Detector features a Tamper Switch, to make sure that the device is properly secured into its mounting bracket. It’s a small button on the back of the unit that is normally held down by part of the mounting bracket. When it is not held down properly, you will get a warning signal: Smoke Det

Help Center Article

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Smoke Detectors