How Does the Water Sensor Respond During an Alarm
Updated
The Water Sensor will sound the alarm when it detects water in its chamber. This could be the result of a small leak, or something more dangerous like flooding within your home or business.
Depending on your monitoring plan, you may receive push notifications and a phone call in the event this alarm sounds. The call is placed to all Emergency Contacts until the alarm is handled. If no contacts answer, don’t worry - this call is simply a courtesy from the monitoring centre to alert you of the active situation. It does not result in dispatch to your system’s location.
We encourage you to save the monitoring centre numbers to your phone. The numbers in which Securitas call you from:
Securitas will contact you from: 0330 184 0444
You can contact Securitas on: 0303 330 0369
Test Mode Automated Call: 01908 644505
Once saved to your phone, you’ll also want to allow us access to bypass Do Not Disturb and Silent Profiles. This allows for Critical Alarm Notifications to get through to you, regardless of your phone’s volume or profile status.