‎How do I Purchase and Schedule my Pro Setup Service by OrderWork? | SimpliSafe Support Home

How do I Purchase and Schedule my Pro Setup Service by OrderWork?

Updated 

An OnTech employee standing on a ladder while installing the SimpliSafe® Outdoor Camera.

OrderWork’s Pro Setup service can be added at any time, whether you purchase your system through SimpliSafe.co.uk. We recommend that you have your system in hand at the location it will be installed at before purchasing and scheduling your service installation with OrderWork.

Pro Setup packages by OrderWork are tailored to fit your system’s specific needs. To purchase OrderWork Pro Setup, visit OrderWork’s Pro Setup website. Alternatively, you can place your Pro Setup order over the phone by calling 0203 053 0343

You’ll want to ensure that you purchase a package that covers your Base Station, Keypad, and all of your sensors. Video Doorbell installations may be purchased separately for an additional fee.

Get Ready for your Appointment!

Once you have purchased and scheduled your appointment with OrderWork, there are a few additional steps to take prior to their arrival. We created an easy-to-follow checklist to help get you ready for the service appointment!

If you have any questions regarding OrderWork services, purchasing Pro Setup, or need to reschedule your appointment, please call 0203 053 0343. Failure to provide adequate notice of rescheduling your appointment, or not being home during the scheduled installation window could result in additional charges from OrderWork.