‎Base Station Installation Guide | SimpliSafe Support Home

Base Station Installation Guide

Updated 

Overview

The Base Station is the brains of your system. It sends alarm signals to the monitoring centre* with built-in cellular and Wi-Fi connections, a battery backup that lasts up to 24 hours, and a 100 dB siren.

When a sensor on your system is triggered, it sends a signal to the Base Station, which sounds the loud, 100 dB siren and notifies you immediately. If the Base Station is unplugged or the power goes out, the backup battery keeps you covered for up to 24 hours. With a monitoring plan, the Base Station will alert the SimpliSafe® monitoring centre who will request emergency dispatch if there’s trouble.

*When subscribed to a professional monitoring plan

Before Getting Started

Before installing your Base Station, you’ll want to download the SimpliSafe® Mobile App on your phone or tablet. If you haven’t already done so, you’ll also need to create a SimpliSafe® Account.

What’s in the Box

  • Base Station

  • An AC adapter with a 6-foot power cord

  • NiMH Rechargeable Batteries

    • Only use NiMH Rechargeable Batteries - never insert regular, alkaline batteries into your Base Station!

Watch this video from our team of experts for a hands-on installation experience

Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process.

Troubleshooting

Related Articles