What are the service plan options?
Updated
Our professional monitoring helps protect your home against many types of alarms - such as burglary/intrusion, life safety (Smoke), and environmental (water, extreme temperature). Plans are paid monthly, with no contracts or hidden fees.
Below is a high-level comparison of our plan features. If you’d like to learn more about each plan in detail, please contact our team.
Pro Premium | Pro | |
93p/day Most popular! | 53p/day | |
24/7 Emergency Dispatch (Police / Fire) | ✓ | X |
Alarm Phone Call | ✓ | ✓ |
Video Verification | ✓ | X |
Guard Dispatch | ✓ | X |
Arm/Disarm Remotely | ✓ | ✓ |
Cellular Connection Back-Up | ✓ | ✓ |
Push Notifications for Alarms and Warnings | ✓ | ✓ |
Push Notifications for Camera Activity | ✓ | ✓ |
Push Notifications for General Activity | ✓ | X |
SMS/Text Notifications for Alarms and Warnings | ✓ | X |
SMS/Text Notifications for General Activity | ✓ | X |
Email Notifications for Alarms, Warnings, and General Activity | ✓ | X |
Scheduled Arming | ✓ | X |
Secret Alerts | ✓ | X |
Entry Sensor Alert Voice Prompt | ✓ | X |
View Timeline | Unlimited | 7 days |
Unlimited camera recordings & 30-day cloud storage | Up to 10 Cameras | X |
20% Off Additional Purchases | ✓ | X |
Lifetime Warranty | ✓ | 2-Year Extended Warranty |
Smart Home Integration | ✓ | X |
Pro Premium - £27.99/month - Most Popular!
This plan is our most popular. With this plan, you'll get:
Professional monitoring agents respond to alarms 24/7
Police response after agents verify threats
Securitas guard response
Whole home protection against break-ins, fire, floods, and more
Instant alarm alerts on mobile app
Unlimited camera recordings & 30-day cloud storage
Premium extended warranty on hardware
Advanced app features, including scheduled/arming reminders
Pro - £15.99/month
What you do get:
24/7 live alarm monitoring with key holder calls
24/7 Flood & Extreme Temperature Monitoring
Full self-monitoring with mobile app
2-Year Extended Warranty
What you don't get:
No police or fire dispatch
No Securitas guard response
No advanced app features
No unlimited camera recordings & 30-day cloud storage
Unmonitored
Some customers may choose to forego a monitoring plan and simply keep track of their system, and home, themselves. You still can access basic features without a plan - though you will need an internet connection to access these features.
We recommend that you at least test out our Pro Premoum or Pro plans - free for one month! These provide the most security for your home and help you get the most out of your SimpliSafe® system.
If you choose to forego a monitoring plan, you will still have access to:
Live video feed of your cameras from the SimpliSafe® App
Remotely arm/disarm your system with the SimpliSafe® App
Please note that without a professionally monitored plan, you will not have access to:
24/7 Emergency Dispatch (Police, Fire)
Built-in cellular connection for backup coverage in the event of a power outage
Unlimited camera recording and evidence capture, with ability to download video recordings from the app to your phone
Receive discounts
Subscription lifetime warranty
And more
Need more information?
We’re here to help. Contact our support team for further assistance.
Want to add more products to your existing Gen 3 SimpliSafe® system? Shop now.