‎Unreliable and faulty product | SimpliSafe Support Home
 
anthgio's profile

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Saturday, August 30th, 2025

Unreliable and faulty product

I purchased a SimpliSafe system based on an endorsement from the podcast "Pod Save America." This is the last product I will buy based on their glowing recommendations. I have had significant technical problems with the system and had to replace the base station at one point. I have spent way too much time troubleshooting the system. I do not recommend this product. 

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Community Admin

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1.7K Messages

3 days ago

@anthgio We apologize to hear this - this is certainly not the experience we want you to have! Are there any specific issues you are experiencing with your SimpliSafe® system? If you let us know, we can help troubleshoot here in the Community.

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