1 Message
Order Never Shipped
Hello,
I am extremely frustrated and annoyed with the customer service of SimpliSafe. I ordered my new system on May 22nd with 1 Day Overnight shipping.
As of June 23, my order has not arrived, nor has it shipped. 5 conversations with customer service agents and I have no resolution.
Over $300 spent with nothing to show. DO BETTER. Can anyone help out??
simplisafe_admin
Community Admin
•
1.7K Messages
2 months ago
@reaj05 We are very apologetic to hear about this, this is absolutely not the experience we want you to have. We've escalated your case to our Specialist team, a senior agent will reach out to help ASAP.
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