Smoke Detector

Hi @shirleylox,

You have it right! You probably just need to twist it a bit harder. If you'd like, you can click here to view our video on the topic in our Help Center.

SimpliSafe Social Team
SimpliSafe Home Security

Thank you. Late here now so will try that soon (busy tomorrow).  I didn't want to break anything by forcing.

Smoke sensor sounded off again.  we have noticed a pattern. This occurs after we have been away and have returned.  the first  time the detector sounded it did this several times.  Simplisafe replaced the detector.  approximately 9 months later the same problem.  A fiew hours after returning, the alarm sounds.  Perhaps dust gets stirred up?  (Its spring and the air is full of pollen.)

Is there anyway to adjust the sensitivity?  We have one SS smoke detector.  the rest are non reporting types.  No problems with them.  I call SS customer service and we reset the base station and they have ordered a replacement.

I'm worried about a false alarm when we are away  (a $125 fee plus the stress of getting a false alarm on my phone)

Perhaps SimpliSafe should get IDEO to design the next gen. smoke detector.