‎Help me find my misplaced smoke alarm | SimpliSafe Support Home
 
thindfernandeshome's profile

Monday, April 3rd, 2023 12:08 PM

Help me find my misplaced smoke alarm

I have misplaced one of my smoke alarms during a renovation. It’s still shows connected on my app. Is there a way for me to trigger the alarm so I can locate it?

Captain

 • 

6.1K Messages

1 year ago

@thindfernandeshome call support on this one.  Plesae post your outcome here if you get a chance.

Community Admin

 • 

242 Messages

1 year ago

Hi @thindfernandeshome 

I agree with Captain11 here. The best option would be to reach out to our team directly, preferably over the phone, so we can try and locate that Smoke Detector with you in real time. The team may be able to place your system into test mode to see if they can locate that Detector with some tools from our end. You can reach out to us with the details here

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.