‎Why does my smart lock Disarm my system | SimpliSafe Support Home
 
Gooberfish's profile

Sunday, November 19th, 2023 12:24 AM

Why does my smart lock Disarm my system

Why does the lock disarm my system? This is a big flaw and security risk.

Community Admin

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3.4K Messages

1 year ago

Hello @Gooberfish, 

The Smart Lock was designed to disarm your system when unlocked so you don't accidentally trip a sensor when you enter your home. I do absolutely understand your concern about this, and a request to disable this feature has been submitted to our dev team. Once we hear more from them, an update will be provided in this thread

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