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danwoods's profile

Thursday, June 23rd, 2022 12:38 AM

Smart Lock

When will the smart lock be back in stock? 
I’ve been checking for months everywhere.

was hoping to get one soon. 

Captain

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6.2K Messages

2 years ago

@danwoods No official word from SS yet, and I am going to post here what I posted weeks ago in another thread: Davey, Simplisafe has logistic problems like many other companies, but...

Your company has many sophisticated systems and processes, and I am sure inventory forecasting is one of them. Customers have asked, and deserve, your logistic team's best estimate.  Will not cost Simplisafe a dime and, possibly, pick up some customer good will. Don't agree? Then post why. And please feel free to pass on up the food chain until you get an answer. Thanks!

4 Messages

@captain11​ I was just looking for an estimate, everyone is short of things for numerous reasons.

i wasn’t looking for something that deep lol 

4 Messages

Sent you an email. 

Community Admin

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5.7K Messages

2 years ago

@captain11 ,

You already know that we prefer to under-promise and over-deliver.

@danwoods I can tell you though that our current forecast is some time towards the end of July.

(edited)

4 Messages

@davey_d​  thank you- I’ll check back early end of July. 

Captain

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6.2K Messages

@davey_d​ Thank you for reaching out!

5 Messages

5 months ago

Any idea what year this will be?  I have been waiting over a year for 2 more smart locks.  Thanks!

Community Admin

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3.4K Messages

@lteudy60​ Unfortunately I do not have a predicted timeline on when the Smart Lock will be back in stock. But when I learn more details I will update the Community.

1 Message

4 months ago

Hey does anyone know if there’s a good smart lock that works with Simplisafe, that Simplisafe can recommend if we need one before theirs is back in stock? 

1 Message

3 months ago

When will the smart lock be available? I've been waiting for at least 2 years. 

Captain

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6.2K Messages

1 month ago

SmartLock 2 now in stock, updated version!  Act fast and possibly get it at 30% off (Flash sale that supposedly ended last night still available for 30% off as of 8:30am central 10/10/24

5 Messages

Thank you so much for letting me know. I have them ordered but no discount. That’s alright too. Have a great day and weekend. 

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