‎New Power Cable Needed | SimpliSafe Support Home
 
tizmylife's profile

Thursday, December 29th, 2022 1:38 PM

New Power Cable Needed

The power cord for my Simplisafe tower got pinched in  half. I need a new cord or a repair kit. How do I order one?

This post was created from this comment on different post

Community Admin

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242 Messages

2 years ago

Hi @tizmylife, welcome to the community!

Sorry to hear about your cable. Our support team would be the best option for getting that replaced right away. You can contact them directly at 800-548-9508 or by opening a chat in the bottom right corner of this screen.  

2 Messages

4 months ago

Can I buy a new cord and power box on Amazon?

Community Admin

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3.4K Messages

@azrel37​ Unfortunately those products are not for sale on our Amazon store. But if you contact our Support team, they can help replace them for you.

(edited)

2 Messages

4 months ago

I moved and lost the cord and adapter.

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