To change the batteries in your Smart Lock, slide the battery cover (the oval that says "SimpliSafe") off the device by pulling it up. This will expose the Smart Lock's batteries. Once the batteries have been replaced, be sure to slide the battery cover back on until it clicks into place.
Official Solution
emily_s
Community Admin
•
3.3K Messages
6 months ago
Hi @stampermom,
To change the batteries in your Smart Lock, slide the battery cover (the oval that says "SimpliSafe") off the device by pulling it up. This will expose the Smart Lock's batteries. Once the batteries have been replaced, be sure to slide the battery cover back on until it clicks into place.
This article in our Help Center also provides a video on how to replace the Smart Lock's batteries.
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