1 Message
Deadbolt lock jams
New deadbolt gets stuck after entering home and will not lock. Reads as door jammed. I have to open door and hit lock with door jarred, unlock, then turn deadbolt and basically lock the manually. Any advice on how to fix?
emily_s
Community Admin
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3.3K Messages
1 year ago
Hi @Suttonhome60,
I would recommend recalibrating your Smart Lock to fix this. You can do this by following the step-by-step instructions provided in this Help Center article.
If recalibrating the Smart Lock doesn't help, I wold also try resetting it. You can do this by removing the front cover of your lock and pressing on the button above the batteries for 20 seconds. After 20 seconds are up, all three lights on your Smart Lock will flash, indicating that it has been reset.
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joemamamia
2 Messages
1 year ago
Please let me know if you figure this out. I have the same problem every couple of days. Thank you.
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