Community Admin
•
1.5K Messages
Overview Screen on the Android App is Blank
We received reports of users seeing that the Overview page on the Android SimpliSafe® app is blank. The SimpliSafe® Online Account is not affected, and users can still arm, disarm, and manage their accounts there.
Our internal teams released a hot fix last night, and this issue is now RESOLVED. If you are experiencing this issue, please delete the SimpliSafe® app from your phone and then redownload it from the Google Play Store.
Official Solution
simplisafe_admin
Community Admin
•
1.5K Messages
8 days ago
Hi all,
Out internal teams released a hot fix last night, and this is now RESOLVED. If you are experiencing this issue, please remove the SimpliSafe® app from your phone and then redownload it from the Google Play Store.
0
0
carlton76
33 Messages
9 days ago
Hello all. The latest Android app version 7.37.0 (210031) is giving a blank screen for the Overview. This is where you arm and disarm the system.
Hopefully this can be fixed. Thanks.
1
0
mjmcg
3 Messages
9 days ago
Same thing here. All other features seem to work but the overview screen is blank. Seemed to have happened after the latest update.
0
0
lorichac
3 Messages
9 days ago
Plus one on also experiencing this issue.
0
0
niceguynavarro
1 Message
9 days ago
This is happening to me as well
0
0
gwise66
1 Message
8 days ago
Same issur
0
0
dbostwick
2 Messages
8 days ago
Not resolved yet.
0
0
dbostwick
2 Messages
8 days ago
Reinstall fixed issue.
0
0