Inability to Trigger Recordings, View Livestreams, or Enter Fullscreen using the SimpliSafe® Online Account

@mbroadbent1 We converted your comment into its own post so we could troubleshoot further here. 

What browser are you using? When livestreaming a camera, you should still be able to initiate a recording. What happens if you delete the cache/cookies on your browser? Or try a different browser entirely?

Also you do not have the black bar on the bottom of camera screen on the outdoor camera. That allows you

activate the Live, Maximize, and Record...See photo 

I have the same problem. Front camera I can do on phone and laptop. Back camera only goes full screen on phone, yet the icon is available until I put mouse over camera on laptop, then it fades and resets to view live

@mobilcams Are you experiencing this behavior with all of your cameras, or only some of them? It sounds like you may be experiencing this known issue when trying to livestream certain cameras while using the SimpliSafe Online Account. Our internal teams are actively working on a solution.

Mine is like the link you have, known issue, and I have no black bar to expand to full screen the back yard camera. I can move my mouse over, and it shows it. But once I go to it, it goes back to default and shows a watch live box. I can click on watch live and it works, but no expanding or control of it.

It is happening on both camera windows. Hovering the mouse over the windows does not produce navigation buttons or volume etc. You can make them appear if you tab around the window but still cannot select them with your mouse. I have tried both Microsoft Edge and Google Chrome. 

I have the same issue on just one of my 5 cameras.  Worked in the past - hasn't for a couple months.