Community Admin
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5.7K Messages
Environmental Alarms Triggering Outdoor Camera Siren
Our Community had reported an issue where alarm events triggered by the Water Sensor would trigger the built-in siren on the Wireless Outdoor Camera. The correct behavior is that only intruder alarms (triggered by Entry, Motion, and Glassbreak sensors) should be able to trigger the Outdoor Camera siren. Environmental hazard alarms (triggered by Water and Freeze sensors) should only be able to trigger a warning tone from the Base Station.
We are happy to report that as of firmware version 1.27, the issue should now be RESOLVED. As always, if you continue to experience this issue after you have confirmed that your Outdoor Camera is already on a newer version, please let us know in this thread.
Official Solution
davey_d
Community Admin
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5.7K Messages
2 months ago
Hi folks,
Updated the above text to let you know that this issue has been resolved.
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matthew_g
2 Messages
9 months ago
Recently I had a freeze alarm from one of my temperature sensors and the alarm sounds an alert and chime on the base station; however, sounded the siren on my outdoor cameras. . . all of them at 3:00 AM.
Has anyone else had this experience?
And to SimpliSafe, are there any plans on creating a setting so that environmental alarms (i.g. Freeze, Heat, Water, etc.) do not set off the siren for the outdoor cameras?
Love that the feature is there for perimeter alarms, but I don't think the neighborhood needs to know about my temperature sensor alarm. :)
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