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dijonholland16's profile

Friday, March 1st, 2024 7:51 AM

Return

How do I make a return?

Community Admin

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3.4K Messages

1 year ago

Hi @dijonholland16, 

If contact our Support team, our agents will be able to create a pre-paid shipping label for you and begin the return process.

2 Messages

3 months ago

Couldn’t get anyone to install the system 

2 Messages

3 months ago

Couldn’t get anyone to install 

Community Admin

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1.1K Messages

@maxbiller We partner with the company OnTech where a technician can come to your home to set up your SimpliSafe system. If you check out the How do I Purchase and Schedule my Pro Setup Service by OnTech article in our Help Center, you can learn more about the service and how to schedule a technician to come over.

1 Message

12 days ago

I never received your product. However, I’m being billed. Please, help 

Community Admin

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1.1K Messages

@reggiet7146 Please reach out to our Support team. Our agents will be able to take a deeper look into your account and help track down your order.

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