5 Messages
Permitting
My locality requires a monitored alarm permit and ECV. I have already completed the steps for ECV (2 primary contacts) but don’t yet see a permit number on my monitoring account. My account with another company is active until the end of this month. Is there anyone who has experienced these circumstances I describe and if so what was the turnaround time for getting the first-time permit issued?
captain11
Captain
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6.2K Messages
11 months ago
@mikehayes9785 A quick call to customer service and assist with this, and suggest you invest some time to speak with the authorities in you town about eliminating the permitting process entirely.
When I got my original SS2 system in 2012, I applied for a permit and paid the $35 fee. Two years later the smoke and CO sensors came out, and stopped by the fire HQ. I was very surprised that the new majoy, a buisnessman, brought in a consultant the year before on his dime and reviewed all aspects of the local government. The village was surprised to find they lost $ on evey permit, and the abscense of a permit wouldn't change the operational protocol at all. While monitoroing companies continue to be licesned, residents are not! Good deal.
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emily_s
Community Admin
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3.4K Messages
11 months ago
@mikehayes9785 If you already have a monitoring plan activated, you can find all the information for permitting at your location from your account in the web app, here:
Once we receive your Permit Number, we'll update your account and you'll be able to see it under the "Additional Information" section of your account. I cannot confirm the turnaround time on getting the Permit Number, though. If you are not yet subscribed, or if you need any further assistance, please reach out to our dedicated Permits team at permits@simplisafe.com.
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