2 Messages
How far away from wifi extender should the motion sensor be placed?
I have an original model. According to support my extender may be tripping my motion sensor. Any idea how far away it has to be placed?
2 Messages
I have an original model. According to support my extender may be tripping my motion sensor. Any idea how far away it has to be placed?
emily_s
Community Admin
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3.4K Messages
1 year ago
Hi @darilyn10,
How close is the Wi-Fi extender to your sensor? I would try moving it a few feet away from the Motion Sensor.
There are a few different factors that would cause a Motion Sensor to trigger a false alarm, like pets, direct sunlight hitting the sensor, or heating/AC vents drastically changing the temperature around the sensor. In this Help Center article, we dive into these potential factors a little bit more and list additional troubleshooting tips.
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lance843
1K Messages
1 year ago
If you really have the original system I would really think about switching to the newest simplisafe 3 system and I believe there is a huge discount for everything. It gets security updates and is for superior to the original.
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