‎Connecting to Starlink | SimpliSafe Support Home
 
airforcevet19721976's profile

Wednesday, March 27th, 2024 1:10 PM

Connecting to Starlink

I recently changed from verizon hotspot to Starlink, how do I know if my SimpliSafe security system is connected to StarLink?

Community Admin

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3.4K Messages

8 months ago

Hi @airforcevet19721976, 

You can check to see if the Base Station is connected to your Starlink network in the SimpliSafe mobile app. If you go to My System > Base Station Settings > WiFi Network you will see the name of the Wi-Fi network that the Base Station is connected to. If you see the name of your new Starlink network, you will know that the Base Station is connected to it.

If the Base Station is not connected this network, I recommend following the steps in this Help Center article to connect it.

@emily_s​ I am not seeing "WiFi Network" in "Base Station Settings".

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