13 Messages
Clear notifications on keypad.
On a SS2 system, I had a smoke alarm go off. Now, the keypad alternates between "Alarm Off" and "Alarm Smoke Detector". How do I clear the "Alarm Smoke Detector" from the keypad? Thanks!
13 Messages
On a SS2 system, I had a smoke alarm go off. Now, the keypad alternates between "Alarm Off" and "Alarm Smoke Detector". How do I clear the "Alarm Smoke Detector" from the keypad? Thanks!
davey_d
Former Community Admin
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5.7K Messages
4 years ago
Hi 09mar2021,
For a SimpliSafe Original system, the message will clear when you change the state of the system. So you can just arm or disarm, and it will disappear.
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lenhardy
2 Messages
2 years ago
How do you clear messages on SimpliSafe keypad system without the app
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dani9595
1 Message
1 year ago
The notifications on the keyboard won’t go away, can’t be deleted. What do I need to do?
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mapfafman
1 Message
6 months ago
I have all the detections on simply safe from when it was first activated. I like to delete these as they are taking up space.
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nortonjohn
2 Messages
6 days ago
I was able to resolve this issue by rebooting the base station. Turn the system to OFF, remove the power cord from the base station, remove the little screw under the cord, open the battery compartment, and take out one of the AA batteries for ten seconds or so. That worked for me. I have seen a number of suggested solutions posted by Simplisafe employees, and that leads me to believe there can be more than one reason these notifications won't clear for some people. Just a thought.
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