‎Text Alert Question for "Standard" Plan.... | SimpliSafe Support Home
 
lakecrestwifi's profile

3 Messages

Tuesday, August 19th, 2025

Text Alert Question for "Standard" Plan....

I have a question about Text Alerts.


On the following page it shows the different plans and the different text alerts:

https://support.simplisafe.com/articles/app-support/setting-up-text-and-email-alerts-for-simplisafe/634478674a42432bbd44f8a8

It looks like all the plans have all the alerts EXCEPT that for the 'Standard Plan', it doesn't include "SMS/Text  Notifications for System Status".

We are looking at getting the "Standard" plan, but need to understand what we would lose.


What, exactly, is a "System Status" Text Notification, and how else can you get them on the Standard Plan?

Thanks.


Michael

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Official Solution

Community Admin

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1.7K Messages

17 days ago

@lakecrestwifi The System Status notification type is available with select monitoring plans. System Status notifications alert you whenever:

  • the SimpliSafe® system has been armed or disarmed
  • the Smart Lock has been locked or unlocked
  • a sensor set to Secret Alert has been triggered

For more details on the events that fall under all of our notification categories, see the How Do I Set Up Push Notifications On My Smartphone article in the Help Center.

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