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terrychesnut's profile

Thursday, March 6th, 2025 4:06 PM

Sensor settings

While in home mode, we have some motion sensors that are set to off.  But we have noticed that when another sensor that is active in home mode triggers an alarm, the sensors that are supposed to be off actually trigger alerts during an alarm situation.  Is this by design?

Official Solution

Community Admin

 • 

1.2K Messages

26 days ago

Hi @terrychesnut,

 

When you disable a Motion Sensor that means that it will not be able to initiate alarms. But when an alarm event is already in progress, all of your Motion Sensors will be active (regardless of their settings) so you can tell if someone is moving throughout your home.

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