24 Messages
First, let's confirm your payment method: Check internet connection (error)
We're trying to upgrade our service, but when we click on the plan we get the above error. Internet connection is fine. Happens on both Safari and Chrome under Mac OS 12.6.1. How do we fix?
davey_d
Community Admin
•
5.7K Messages
2 years ago
Hi,
I'm sorry to say, this might be a result of an account issue. I would strongly suggest giving our Support team a call at 800-548-9508 so we can investigate.
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