‎Cost of Camera Recording Option | SimpliSafe Support Home
 
donmccpa's profile

Saturday, March 20th, 2021 3:18 AM

Cost of Camera Recording Option

Haven't been able to find this on the SimpliSafe website... how much would it cost to add the recording option to my camera?  I already have the camera.

Thanks.

2.2K Messages

4 years ago

$4.99  per month per camera.  If you have the 24.99 a month monitoring plan, up to 10 cameras are recorded free  If you have the 14.99 monitoring plan and attempt to add 2 cameras, they will automatically up you to the 24.99 plan.

1 Message

So I have a $24.99 plan. I can add up to 10 cameras at no cost?

Community Admin

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3.4K Messages

@kenrredden​ Correct, if you are subscribed to a monitoring plan that includes camera recordings, you will be able to add up to 10 cameras to your account. You can learn more about each plan and what they include in the What are the Service Plan Options article in our Help Center.

1.4K Messages

@emily_s The plan isn't clear, sounds like he has standard monitoring. Is that 10 cameras with only live view, hardly any notifications etc?

1 Message

4 years ago

Where is the video stored, on the Simplisafe website or locally (on my own PC let's say)?
How much storage is available?

Captain

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6.2K Messages

4 years ago

@bullseyeguy1 the videos are stored "in the cloud". You can download any video, and as many as you want, to your pc, phone etc. They are kept for 30 days and then deleted.  Simplisafe personnel do not have access to the videos, and the monitoring company only has access if you opt in for visual verification. If you have more questions, I suggest you call Simplisafe support.

Community Admin

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5.7K Messages

4 years ago

Thanks Captain11 and sevensiamesecats.

We do have Help Center pages with some of this info as well, like here.

- Johnny M.
SimpliSafe Home Security

52 Messages

4 years ago

Waht does a video doorbell do without a subscription or interactive monitoring plan?

Community Admin

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5.7K Messages

4 years ago

Hey brycen,

For all cameras, you can still get Push Notifications through the app, as well as livestreaming. So for the Video Doorbell Pro, you'll still know if there's someone at the door, and you can have a look. Two-way audio works too, so you can speak to them as well!

- Johnny M.
SimpliSafe Home Security
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