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Friday, December 15th, 2023 12:54 AM

Wifi Keeps losing connection (wi-fi) 24x7

Simplisafe base station continuously loses it's connection. Sometimes I get a text it occurred by 99.9% of the time, I do not. Base station has the latest firmware. Below are the router logs, F8:51:28:87:32:37 is the base station MAC address. This happens 24x7. My other 2.4GHz devices (thermostat) doesn't have this problem. Also, Simplisafe sent a new (probably refurbished) base station and this issue is still ongoing. Base station is near the router, same place for last 8 years so it's not a signal issue. Any ideas?

Dec 14 18:35:12 wlceventd: wlceventd_proc_event(685): eth5: Auth F8:51:28:87:32:37, status: Successful (0), rssi:0
Dec 14 18:35:12 wlceventd: wlceventd_proc_event(722): eth5: Assoc F8:51:28:87:32:37, status: Successful (0), rssi:-47
Dec 14 18:35:21 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated due to inactivity (4), rssi:0
Dec 14 18:35:21 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8), rssi:0
Dec 14 18:35:21 wlceventd: wlceventd_proc_event(685): eth5: Auth F8:51:28:87:32:37, status: Successful (0), rssi:0
Dec 14 18:35:21 wlceventd: wlceventd_proc_event(722): eth5: Assoc F8:51:28:87:32:37, status: Successful (0), rssi:-46
Dec 14 18:35:31 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated due to inactivity (4), rssi:0
Dec 14 18:35:31 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8), rssi:0
Dec 14 18:35:31 wlceventd: wlceventd_proc_event(685): eth5: Auth F8:51:28:87:32:37, status: Successful (0), rssi:0
Dec 14 18:35:31 wlceventd: wlceventd_proc_event(722): eth5: Assoc F8:51:28:87:32:37, status: Successful (0), rssi:-46
Dec 14 18:35:41 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated due to inactivity (4), rssi:0
Dec 14 18:35:41 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8), rssi:0
Dec 14 18:35:41 wlceventd: wlceventd_proc_event(685): eth5: Auth F8:51:28:87:32:37, status: Successful (0), rssi:0
Dec 14 18:35:41 wlceventd: wlceventd_proc_event(722): eth5: Assoc F8:51:28:87:32:37, status: Successful (0), rssi:-46

Dec 14 18:35:51 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated due to inactivity (4), rssi:0
Dec 14 18:35:51 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8), rssi:0
Dec 14 18:35:51 wlceventd: wlceventd_proc_event(685): eth5: Auth F8:51:28:87:32:37, status: Successful (0), rssi:0
Dec 14 18:35:51 wlceventd: wlceventd_proc_event(722): eth5: Assoc F8:51:28:87:32:37, status: Successful (0), rssi:-46
Dec 14 18:36:00 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated due to inactivity (4), rssi:0
Dec 14 18:36:00 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8), rssi:0
Dec 14 18:36:01 wlceventd: wlceventd_proc_event(685): eth5: Auth F8:51:28:87:32:37, status: Successful (0), rssi:0
Dec 14 18:36:01 wlceventd: wlceventd_proc_event(722): eth5: Assoc F8:51:28:87:32:37, status: Successful (0), rssi:-47
Dec 14 18:36:10 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated due to inactivity (4), rssi:0
Dec 14 18:36:10 wlceventd: wlceventd_proc_event(662): eth5: Disassoc F8:51:28:87:32:37, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8), rssi:0
Dec 14 18:36:11 wlceventd: wlceventd_proc_event(685): eth5: Auth F8:51:28:87:32:37, status: Successful (0), rssi:0
Dec 14 18:36:11 wlceventd: wlceventd_proc_event(722): eth5: Assoc F8:51:28:87:32:37, status: Successful (0), rssi:-47

6 Messages

9 months ago

So, I rebooted the router since it had been 49 days uptime. This connection problem started months ago and my router has most definitely been rebooted more than once during that time because there have been power outages since. This seems to have resolved the issue. Maybe the refreshed base with the updated firmware is what was needed. I could not update the firmware on the older base station because it would never connect to the router. I could have used my phone's mobile hotspot to do that but never crossed my mind.

Community Admin

 • 

3.3K Messages

@gt9104​ I'm happy to hear that rebooting your router helped the Base Station maintain its Wi-Fi connection! If anything changes and you run into this issue again, please let me know and we can troubleshoot further.

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