2 Messages
Why is my base station light purple?
My base station light turns purple when I turn the alarm on and when it is off, the backlight is also purple. I checked online and some one mentioned that if a past event was triggered, then this could have happened. I cleared all events, all devices are operational, battery status is good. Shouldn't the base station light be blue when I turn the alarm on? It is purple. How can I change it to blue?
captain11
6.8K Messages
1 month ago
@surysista Use the link below to see the lights from the base. Purple is not one of them. Suggest you call support.
https://support.simplisafe.com/articles/base-station/base-station-led-status-light-colors/634492ce77e4972f8fca9f35
By base is set to no sound and no lights, making it much harder for an intruder to find it. I use push alerts and SMS to tell me what is going on with the system. Easier too, at least in my book.
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