Simplisafe not connecting to wifi after update

Guess what? This HAS to be a failure caused by the last update. Mine is doing the same thing and support can’t figure it out. Been troubleshooting for almost 3 hours now.

Hi @mfadams04 ,

So from what I understand, you only changed the WiFi password, but all other settings and the router itself are still the same?

As @dlpsr says, it would help to know what method you're using to change the password. For this particular task, I would recommend using your Keypad:

1. Press the Menu button
2. Type in your Master PIN
3. Scroll and select System Settings
4. Select WiFi > Edit
5. Select Forget Network
6. You'll be taken back to the System Settings screen. Select WiFi > Edit again
7. Your Keypad will search for nearby WiFi networks. Find the correct one and hit Use
8. Use the number keys to type in the password (e.g. press "2" twice to get a lowercase "a", and five times to get an Uppercase "A". The current character you are typing will be highlighted). WiFi passwords are Case Sensitive, so it's important that you type it in exactly. 
9. Hit OK.
10. You'll see "Connected to [your WiFI]" once the process is successful.

Keep in mind that unfortunately, the Base Station is not able to support WiFi passwords longer than 31 characters. But if you hit any error message, let me know and we can continue troubleshooting.

This didn’t work for me. SimpliSafe support had me do the same thing and base station still not functioning correctly. Bad system update.

Having the same issue here.  Base station simply will not connect to my 2.4 GHz wifi, despite very fix and workaround that SS has suggested.  The current firmware that SS has out has a bug, it will not connect with more modern day routers, period.