2 Messages
Renaming device
Currently both my indoor camera and my doorbell camera have the same name. I would like to rename one of them. When I followed the instructions given by Simplisafe to find the device on my keypad and change the name there, I found out that those two devices are not listed. However, they are both working fine and I can see them on the app. Is there another way I can change the names of these devices?
captain11
Captain
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6.1K Messages
2 years ago
@tpoteat123 There are several paths to get this done, but the easiest for me, is using the SS Webportal. Go to the website, sign in and go to your dashoard. then on the left navigation menu click on devices. Go to the device you want to rename, click on it, hit that backspace key and enter what you want. Then click save. Tada. Done.
If you run into issues, call support and they can do it for you. Happy holidays to you and your family!
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tpoteat123
2 Messages
2 years ago
Thank you!
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lance843
1K Messages
2 years ago
I would just use the app to do anything
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