‎Push Notifications for Additional "Users" | SimpliSafe Support Home
 

56 Messages

Tuesday, March 18th, 2025 1:29 AM

Push Notifications for Additional "Users"

@simplisafe_admin :

I added my wife as a new user, per this new process:

‎Additional User Access for SimpliSafe® | SimpliSafe Support Home

But once she was added she only had the option for either SMS or Email notifications.  Push notifications are not an option in her Simplisafe app.

Is this as intended?  If so, can this be changed?  It makes no sense for my wife to not also receive push notifications to her phone.   What if I'm not home?  

Thanks.

Community Admin

 • 

1.2K Messages

9 days ago

@Pack Thank you for bringing this to our attention. We have forwarded your case details to our tech team to look into. A member of the team will be in touch soon to get to the bottom of this.

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