If you're asking about changing the WiFi connection for your SimpliSafe Base Station, you just need to navigate through your Keypad: Menu > System Settings > WiFi, and select a new WiFi connection from there.
Alternately, you can use the SimpliSafe app, under Menu > My System > Base Station Settings > WiFi Network.
I just recently changed my router to a different SSID (effectively a "new" network to the SimpliSafe system) and had to do the following:
Via App
Update "Devices" starting with the base station. Go into the device setting and change the WiFi SSID info
Reset each camera and scan the QR code with the new WiFi settings, it's possible to use one QR code for them all, but you'll need to figure out which device name is which in the app if doing it this way. Otherwise, create a QR code for each camera you are adding back
Via the KeyPad
Just update the WiFi settings for the keypad. This seems important as I've observed some really funny behavior when the Keypad is not on the same wifi as the base station (really delayed entry notification and even the alarm going off)
davey_d
Community Admin
•
5.7K Messages
2 years ago
Hi @ropulse ,
If you're asking about changing the WiFi connection for your SimpliSafe Base Station, you just need to navigate through your Keypad: Menu > System Settings > WiFi, and select a new WiFi connection from there.
Alternately, you can use the SimpliSafe app, under Menu > My System > Base Station Settings > WiFi Network.
(edited)
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caarsvold
1 Message
1 year ago
My app does not have a WiFi option under general settings. We have the older version base station and devices. How do I update the WiFi?
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rvice
1 Message
1 year ago
I just recently changed my router to a different SSID (effectively a "new" network to the SimpliSafe system) and had to do the following:
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jhopson
2 Messages
2 months ago
I’m trying to update my WiFi network but I don’t have the option to in the keypad options or via the mobile app.
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