‎Inquiry Regarding SimpliSafe Offline Push Notifications | SimpliSafe Support Home
 
robinkim82's profile

2 Messages

Saturday, August 23rd, 2025

Inquiry Regarding SimpliSafe Offline Push Notifications

I`m currently considering to buy a SimpliSafe home security kit and plan to use it overseas.

For this reason, I do not intend to use the paid subscription.

If the power is cut off, the product will go offline.

In this case, will I receive an offline push notification on the app?

For this to be possible, I believe there would need to be logic on the cloud to periodically check the base station's ping.

If anyone knows, please let me know.

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Community Admin

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1.6K Messages

5 days ago

@robinkim82 Yes, even if you are subscribed to our free, Basic App Control plan, you will still receive a push notification if the Base Station detects that there is a power outage.

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