2 Messages
Indoor motion sensor triggers outdoor camera recording.
I have an indoor motion sensor set to silent alert. But whenever it is triggered, it causes the outdoor camera to record. I do not want the outdoor camera to record.
So how do I resolve this?
The second question I have is that I do not get a push notification when that motion sensor is triggered. It appears in the history of events but does not send a notification. Yes, push setting is turned on.
Accepted Solution
emily_s
Community Admin
•
3.3K Messages
9 months ago
@painkillercta Dlpsr is correct - Secret Alerts act as an alarm, so your cameras will record whenever that Motion Sensor is triggered. Unfortunately, there is no way to turn this setting off.
Regarding your notifications, since these events are showing up on your timeline this shouldn't be a connectivity issue, but maybe an app issue. If you haven't already, I would recommend deleting the SimpliSafe mobile app from your phone and then redownload it.
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