‎I found on my network three mac addresses two of which I had no cgnizance | SimpliSafe Support Home
 
rj943260's profile

Tuesday, October 31st, 2023 2:27 PM

I found on my network three mac addresses two of which I had no cgnizance

I found the last two mac address on my router and believe them to be products in your equipment! Please confirm if you are aware of these components in your system. these are embedding on my local area networks.  What are the purposes and intentions of an unknown device becoming an integrated network device without my knowledge. Number two mentions you by name

SimpliSafe Security system Base Station Mac Address  30:ae:a4:3d:80:90 In app IP 192.168.1.170
Simpli Safe Telecom Device Mac Address  D4:12:43:C5:3A:E2 IP 192.168.1.167 Replied AMPAK Technology, Inc. is registered as the vendor for mac address prefix D41243C53AE2.
DEFAULT Mac Address  68:76:27:50:60:7C IP 192.168.1.118 Replied Zhuhai Dingzhi Electronic Technology Co., Ltd

Community Admin

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3.3K Messages

11 months ago

Hi @rj943260, 

All devices that connect to Wi-Fi have their own MAC address, so any SimpliSafe devices that require a Wi-Fi connection (like the Base Station or cameras) will have a MAC address of their own. I'm not quite sure if that third device you list titled "Default" is a SimpliSafe device or not. I would try blocking that one to see if it is a SimpliSafe device.

725 Messages

This topic comes up every so often and I don't understand why a support article hasn't been created for it yet. Can someone please create a support article for it?

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