3 Messages
Home Mode - no warning
If we open a door when in home mode, there is no longer a warning countdown. This happens with one of our keypads. The other one still does a warning countdown.
How do I fix this issue?
3 Messages
If we open a door when in home mode, there is no longer a warning countdown. This happens with one of our keypads. The other one still does a warning countdown.
How do I fix this issue?
captain11
Captain
•
6.1K Messages
6 months ago
@JanP I would first suggest you confirm that both keypads are connected to the base. Next, is it only certain sensors or all of them? You may have one or more sensors on "instant trigger" and, if so, there is no countdown, the system will alarm immediately. BTW, all of my intrusion sensors (entry, motion, and glass break) are all on instant alert, except for the one entry door from the garage to the kitchen, even if that is true for away mode only. The delayed entry and exit times are 0 in home mode.
If I misunderstood your post, sorry, and I would call support to troubleshoot. Please post your outcome here if you get a chance. Thanks!
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