‎Firmware update failure | SimpliSafe Support Home
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berobie

2 Messages

Saturday, June 8th, 2024 7:49 PM

Firmware update failure

Just got our system.  Base station connected easily to WiFi and sensors.  Keypad and app both indicate a firmware update is available, but update timed out repeatedly.  Any suggestions appreciated!

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Updated 

3 months ago

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1

berobie

2 Messages

3 months ago

Firmware update fixed - needed to unplug base station, remove all 4 batteries, wait 3 minutes, then reassemble.  

1

travmor

1 Message

Thanks Berobie, your suggestion worked.

Dear SimpliSafe Developers: FIX THIS JANKY SYSTEM!!! I constantly have to hard reboot like this when I want to make updates and also if I lose WiFi connection, it won’t reconnect to the exact same WiFi network unless I hard reboot. I’m so close to ditching SimpliSafe for another alarm provider. 

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3 months ago

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